{"id":26306,"date":"2022-01-21T15:06:37","date_gmt":"2022-01-21T15:06:37","guid":{"rendered":"https:\/\/www.eonimpresa.com\/?p=2349"},"modified":"2026-10-11T11:57:28","modified_gmt":"2026-10-11T11:57:28","slug":"telemarketing-agresiv-dhe-pa-pelqimin-e-perdoruesve-garanti-i-privatesise-italiane-gjobit-enel-energia-per-26-5-milione-euro","status":"publish","type":"post","link":"https:\/\/eonimpresa.albaniainsight.com\/en\/telemarketing-agresiv-dhe-pa-pelqimin-e-perdoruesve-garanti-i-privatesise-italiane-gjobit-enel-energia-per-26-5-milione-euro\/","title":{"rendered":"TELEMARKETING AGRESIV DHE PA P\u00cbLQIMIN E P\u00cbRDORUESVE: GARANTI I PRIVAT\u00cbSIS\u00cb ITALIANE GJOBIT ENEL ENERGIA P\u00cbR 26.5 MILION\u00cb EURO"},"content":{"rendered":"<p>Garanti p\u00ebr mbrojtjen e t\u00eb dh\u00ebnave personale ka vendosur nj\u00eb gjob\u00eb prej mbi 26 milion\u00eb e 500 mij\u00eb eurosh p\u00ebr Enel Energia p\u00ebr p\u00ebrpunim t\u00eb paligjsh\u00ebm t\u00eb t\u00eb dh\u00ebnave personale t\u00eb p\u00ebrdoruesve p\u00ebr q\u00ebllime telemarketingu. P\u00ebrve\u00e7 pages\u00ebs s\u00eb gjob\u00ebs, kompania do t\u00eb duhet t\u00eb marr\u00eb nj\u00eb s\u00ebr\u00eb masash t\u00eb diktuara nga Autoriteti p\u00ebr t\u00eb respektuar legjislacionin komb\u00ebtar dhe evropian p\u00ebr mbrojtjen e t\u00eb dh\u00ebnave.<\/p>\n<p>Dispozita vjen n\u00eb fund t\u00eb nj\u00eb aktiviteti kompleks t\u00eb iniciuar nga Autoriteti pas qindra raportimeve dhe ankesave nga p\u00ebrdoruesit q\u00eb u ankuan p\u00ebr marrjen, n\u00eb em\u00ebr dhe p\u00ebr llogari t\u00eb Enel Energia, t\u00eb thirrjeve t\u00eb pad\u00ebshiruara promovuese, duke p\u00ebrfshir\u00eb edhe ato n\u00eb nj\u00eb disk t\u00eb regjistruar paraprakisht. , v\u00ebshtir\u00ebsi n\u00eb ushtrimin e t\u00eb drejtave n\u00eb lidhje me mbrojtjen e t\u00eb dh\u00ebnave personale dhe, n\u00eb p\u00ebrgjith\u00ebsi, problemet q\u00eb rrjedhin nga menaxhimi i t\u00eb dh\u00ebnave n\u00eb kontekstin e sh\u00ebrbimeve t\u00eb furnizimit me energji, duke p\u00ebrfshir\u00eb trajtimet e kryera p\u00ebrmes zon\u00ebs s\u00eb rezervuar t\u00eb faqes s\u00eb internetit t\u00eb kompanis\u00eb dhe menaxhimit t\u00eb konsumit t\u00eb aplikacionit (i ashtuquajturi Profilo unico).<\/p>\n<p>Zyra e Garantit verifikoi se si fenomeni i telemarketingut n\u00eb sektorin e energjis\u00eb, me afrimin e afatit t\u00eb kalimit nga tregu i mbrojtur i energjis\u00eb elektrike dhe gazit n\u00eb tregun e lir\u00eb, ka sh\u00ebnuar nj\u00eb rritje t\u00eb theksuar dhe shqet\u00ebsuese. Gjat\u00eb hetimit, krahas vones\u00ebs ose mosp\u00ebrgjigjjes ndaj k\u00ebrkesave, u shfaq nj\u00eb fenomen kronik, intensiv dhe gjithnj\u00eb e m\u00eb invaziv i thirrjeve telefonike promocionale t\u00eb pad\u00ebshiruara, n\u00eb munges\u00eb t\u00eb p\u00eblqimit t\u00eb nevojsh\u00ebm, ndaj p\u00ebrdoruesve t\u00eb rezervuar ose p\u00ebrdoruesve t\u00eb regjistruar n\u00eb Regjistrin e kund\u00ebrshtimeve. p\u00ebr ushtrimin e t\u00eb drejtave t\u00eb aksesit n\u00eb t\u00eb dh\u00ebnat personale ose kund\u00ebrshtimin e p\u00ebrpunimit p\u00ebr q\u00ebllime marketingu.<\/p>\n<p>N\u00eb drit\u00ebn e shkeljeve t\u00eb konstatuara, Garanti i Privat\u00ebsis\u00eb aplikoi nj\u00eb gjob\u00eb prej 26,513,977.00 \u20ac.<\/p>\n<p>Autoriteti urdh\u00ebroi gjithashtu Enel Energia q\u00eb t\u00eb p\u00ebrshtas\u00eb t\u00eb gjith\u00eb p\u00ebrpunimin e t\u00eb dh\u00ebnave t\u00eb kryer nga rrjeti i shitjeve me metoda dhe masa t\u00eb p\u00ebrshtatshme p\u00ebr t\u00eb v\u00ebrtetuar se aktivizimi i ofertave dhe sh\u00ebrbimeve dhe aktivizimi i kontratave b\u00ebhet vet\u00ebm pas kontakteve promocionale n\u00eb numra. Numrat e telefonit t\u00eb regjistruar dhe t\u00eb regjistruar n\u00eb Regjistrin e operator\u00ebve t\u00eb komunikimit (ROC).<\/p>\n<p>Enel Energia do t\u00eb duhet gjithashtu t\u00eb zbatoj\u00eb masa t\u00eb m\u00ebtejshme teknike dhe organizative p\u00ebr t\u00eb menaxhuar k\u00ebrkesat p\u00ebr t\u00eb ushtruar t\u00eb drejtat e pal\u00ebve t\u00eb interesuara, ve\u00e7an\u00ebrisht t\u00eb drejt\u00ebn p\u00ebr t\u00eb kund\u00ebrshtuar q\u00ebllimet promovuese, n\u00eb m\u00ebnyr\u00eb q\u00eb t&#8217;u jap\u00eb reagime pal\u00ebve t\u00eb interesuara jo m\u00eb von\u00eb se 30 dit\u00eb nga k\u00ebrkes\u00ebn.<\/p>\n<p>S\u00eb fundmi, Enel Energia do t\u00eb duhet t&#8217;i komunikoj\u00eb Autoritetit t\u00eb Garantit p\u00ebr mbrojtjen e t\u00eb dh\u00ebnave personale nismat e nd\u00ebrmarra p\u00ebr t\u00eb respektuar dispozitat e mas\u00ebs.<\/p>\n<p>&nbsp;<\/p>\n<p>burimi: Garanti i Privat\u00ebsise italiane<br \/>\np\u00ebrgatiti: Studio EON<\/p>","protected":false},"excerpt":{"rendered":"<p>Garanti p\u00ebr mbrojtjen e t\u00eb dh\u00ebnave personale ka vendosur nj\u00eb gjob\u00eb prej mbi 26 milion\u00eb e 500 mij\u00eb eurosh p\u00ebr Enel Energia p\u00ebr p\u00ebrpunim t\u00eb paligjsh\u00ebm t\u00eb t\u00eb dh\u00ebnave personale [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":26546,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[93],"tags":[],"class_list":["post-26306","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lajme"],"_links":{"self":[{"href":"https:\/\/eonimpresa.albaniainsight.com\/en\/wp-json\/wp\/v2\/posts\/26306","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eonimpresa.albaniainsight.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/eonimpresa.albaniainsight.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/eonimpresa.albaniainsight.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eonimpresa.albaniainsight.com\/en\/wp-json\/wp\/v2\/comments?post=26306"}],"version-history":[{"count":1,"href":"https:\/\/eonimpresa.albaniainsight.com\/en\/wp-json\/wp\/v2\/posts\/26306\/revisions"}],"predecessor-version":[{"id":26359,"href":"https:\/\/eonimpresa.albaniainsight.com\/en\/wp-json\/wp\/v2\/posts\/26306\/revisions\/26359"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/eonimpresa.albaniainsight.com\/en\/wp-json\/wp\/v2\/media\/26546"}],"wp:attachment":[{"href":"https:\/\/eonimpresa.albaniainsight.com\/en\/wp-json\/wp\/v2\/media?parent=26306"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/eonimpresa.albaniainsight.com\/en\/wp-json\/wp\/v2\/categories?post=26306"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/eonimpresa.albaniainsight.com\/en\/wp-json\/wp\/v2\/tags?post=26306"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}